Thank you for using Bankfeeds! These terms of service (“Terms”) cover your use and access to our services and website (“Services”). By using our Services, you’re agreeing to be bound by these Terms. If you’re using our Services for an organization, you’re agreeing to these Terms on behalf of that organization. Your agreement is with Parasole LLC, dba Bankfeeds.
Your Data & Your Permissions
When you use our Services, you provide us with access credentials and permission to import and export data from payment providers and accounting software packages. We keep a copy of your data on our servers to provide better Services. Your data belongs to you, and you can delete your data at any time through our Services. When you delete your data through our Services, we delete all of your records in our database. When you remove your access credentials through our Services, we delete all records of that connection.
Use of Services “AS IS”
We strive to provide great Services, but there are certain things we cannot guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, BANKFEEDS AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some places don’t allow the disclaimers in this paragraph, so they may not apply to you.
Restrictions of Use
By using our Services, you agree to abide by our Acceptable Use Policy. In addition, you may use our Services only as permitted by applicable law, including export control laws and regulations. Finally, to use our Services, you must be at least 13, or in some cases, even older. If you live in France, Germany, or the Netherlands, you must be at least 16. Please check your local law for the age of digital consent. If you don’t meet these age requirements, you may not use the Services.
Billing. You can add paid features to your account (turning your account into a “Paid Account”). We’ll automatically bill you from the date you convert to a Paid Account and on each periodic renewal until cancellation. Monthly renewals will be processed on the same day of the month as the initial order. In the event that the current month has fewer days than necessary, the renewal will be processed on the last day of that month. If you’re on an annual plan, we’ll send you a notice email reminding you that your plan is about to renew within a reasonable period of time prior to the renewal date. You’re responsible for all applicable taxes, and we’ll charge tax when required to do so. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn’t override these laws.
No Refunds. You may cancel your Bankfeeds Paid Account at any time. Refunds will not be given unless required by law or approved by Bankfeeds personnel or representatives.
Downgrades. Your Paid Account will remain in effect until it’s cancelled or terminated under these Terms. If you don’t pay for your Paid Account on time, we reserve the right to suspend it or remove paid features from your account.
Changes. We may change our fees in effect but will give you advance notice of these changes via a message to the email address associated with your account.
You’re free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if:
- you’re in breach of these Terms,
- you use the Services in a manner that would cause a real risk of harm or loss to us or other users, or
- you don’t have a Paid Account and haven’t accessed our Services for 12 consecutive months.
We’ll provide you with reasonable advance notice via the email address associated with your account to remedy the activity that prompted us to contact you and give you the opportunity to find an alternative Services provider. If after such notice you fail to take the steps we ask of you, we’ll terminate or suspend your access to the Services.
We won’t provide notice before termination where:
- you’re in material breach of these Terms,
- doing so would cause us legal liability or compromise our ability to provide the Services to our other users, or
- we’re prohibited from doing so by law.
Let’s Try To Sort Things Out First. We want to address your concerns without needing a formal legal case. Before filing a claim against Bankfeeds, you agree to try to resolve the dispute informally by contacting [email protected] We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or Bankfeeds may bring a formal proceeding.
Judicial forum for disputes. You and Bankfeeds agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the federal or state courts of Contra Costa County, California, subject to the mandatory arbitration provisions below. Both you and Bankfeeds consent to venue and personal jurisdiction in such courts. If you reside in a country (for example, European Union member states) with laws that give consumers the right to bring disputes in their local courts, this paragraph doesn’t affect those requirements.
These Terms constitute the entire agreement between you and Bankfeeds with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
We may revise these Terms from time to time to better reflect:
- changes to the law,
- new regulatory requirements, or
- improvements or enhancements made to our Services.
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update’s effective date by sending an email to the email address associated with your account or via an in-product notification. These updated terms will be effective no less than 30 days from when we notify you.
If you don’t agree to the updates we make, please cancel your account before they become effective. Where applicable, we’ll offer you a prorated refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.